PRIVACY POLICY

At Skyline Path Logistics, your privacy and trust are our top priorities.
This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, mobile app, and logistics services.

By using our services, you agree to the terms outlined in this policy.

🔹 1. Information We Collect

We collect information that helps us provide safe, efficient, and personalized logistics services. This includes:

a) Personal Information

  • Full name

  • Contact details (email, phone number, address)

  • Identification details (for customs and verification)

  • Payment information (processed securely via third-party payment gateways)

b) Shipment Information

  • Sender and recipient details

  • Pickup and delivery addresses

  • Shipment content descriptions (for customs and insurance purposes)

  • Tracking and delivery status updates

c) Technical Information

  • IP address

  • Browser type and device information

  • Cookies and analytics data to improve user experience on our website

🔹 2. How We Use Your Information

We use your information to:

  • Process, manage, and deliver your shipments

  • Communicate updates about your orders and services

  • Improve our logistics systems and customer support

  • Verify identity for security and fraud prevention

  • Comply with customs, tax, and legal obligations

  • Send marketing or promotional messages (only with your consent)

We will never sell or rent your personal data to any third party.

🔹 3. Data Sharing and Disclosure

We only share your data with trusted third parties when necessary to provide our services, such as:

  • Delivery partners and transport providers

  • Customs agents and regulatory authorities (for international shipments)

  • Insurance companies (for claims or coverage verification)

  • Payment processors (for secure transaction handling)

  • IT and cloud service providers (for data hosting and technical support)

All third parties are contractually required to protect your information and use it only for the purpose for which it was shared.

🔹 4. Data Retention

We retain your data only for as long as necessary to:

  • Complete logistics and delivery obligations

  • Comply with tax and legal record-keeping requirements

  • Resolve disputes or enforce our agreements

Once retention is no longer required, your information is securely deleted or anonymized.

🔹 5. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience.
Cookies help us:

  • Remember your preferences

  • Analyze traffic and site usage

  • Enhance website performance

You can adjust your cookie settings in your browser at any time.
However, disabling cookies may limit some features of our site.

🔹 6. Data Security

We take data protection seriously.
Skyline Path Logistics uses SSL encryption, firewalls, and access controls to safeguard your information from unauthorized access, alteration, or disclosure.

All online payments are processed through PCI-compliant payment gateways, ensuring the highest level of financial data security.

🔹 7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request data portability (for EU residents under GDPR)

To exercise these rights, please contact us at:
📧 info@darkturquoise-okapi-109745.hostingersite.com